Services

Advanced
support

Direct access to experts and no project management overhead.

You focus on
your business

We focus on releases and features.

Oracle CX
partner

Dedicated to platforms in the Oracle CX stack.

100 %
usage

Use your platform to optimize and drive your business.

We offer

Data strategy

Advanced support - Direct access

Integration - connect platforms

Advanced marketing automation

Implementation and onboarding

Platform knowledge

Contact Working Minds

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Platforms

Our primary platforms, which we have implementet several times. We monitor new features and make sure that our client use he full potential of the platform.

Contribution

  • Activate customer data
  • Cross-channel marketing
  • Build contextually relevant

Usage

  • B2C focused
  • Marketing automation
  • Transational communication
  • Real-time personalization
  • Purpose-built AI

Advantages

  • Improved deliverability
  • Advanced data model
  • Advanced forms/landing pages
  • Detailed campaign analytics

Contribution

  • Activate customer data
  • Cross-channel marketing
  • Lead management

Usage

  • B2B focused
  • Transational communication
  • Marketing automation
  • Forms & Landing pages
  • Lead scoring

Advantages

  • Improved deliverability
  • Asset creation and management
  • Native CRM integrations
  • Eloqua Profiler insights

Contribution

  • Accelerate digital transformation
  • Integration documentation
  • One hub for integrations

Usage

  • Integration
  • Process automation
  • API management
  • Middleware

Advantages

  • Migrate and integrate data faster
  • Cloud and on-premiss
  • Prebuilt intergrations
  • Prebuilt adapters

Contribution

  • Utilize customer data
  • Get real-time insights
  • Activate marketing channels

Usage

  • Segmentation
  • Dynamic audiences
  • AI audiences
  • 360 profile view

Advantages

  • Real-time Behaviour data to/from other systems
  • Behavioral Scoring
  • Automate decision making with AI

Integrations

With our primary platforms, we have implementet many integrations to these platforms.


Oracle Hospitality OPERA, Hotel management.
Oracle Service Cloud



Oracle Customer Care & Billing (CC&B)



Facebook. Lead ads



Vitec, NEXT



Amazon Web Services



Memsource. Translation



Adnuntius, Adservice



Dell Boomi
Integration Middleware



Jira, Project management platform



Salesforce Marketing Cloud



SmartResponse



LeadDesk



Umbraco CMS Umbraco CMS



LeadFamily



Questback, Survey management



MSSQL, Database management



imgix.com, Image processing



Google Tag Manager



Expedia, Hotels.com



Rentalcars.com



Integromat



Raptor Smart Advisor



Open Weather Map